Welcome to Western Solvents. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
 

1. General
 

Western Solvents (“we”, “our”, “us”) operates an online platform supplying industrial solvents, chemicals, and related products to commercial and industrial customers.
 

By using this website or placing an order, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.
 

2. Product Use & Responsibility
 

All products supplied by Western Solvents are intended for industrial, commercial, or professional use only.
 

It is the customer’s responsibility to:

• Ensure products are suitable for their intended application

• Read and follow all Safety Data Sheets (SDS)

• Comply with all relevant laws and regulations regarding handling, storage, transport, and disposal

• Use appropriate protective equipment when handling chemical products
   

Western Solvents is not responsible for misuse or incorrect application of products.
 

3. Orders
 

All orders placed through our website are subject to acceptance and availability.
 

We reserve the right to:

• Cancel or refuse any order at our discretion

• Limit quantities per customer or order

• Require additional verification for large or bulk orders
   

Orders are only confirmed once payment has been successfully processed.
 

4. Pricing & Payments
 

All prices are listed in Australian Dollars (AUD) unless otherwise stated.
 

We reserve the right to change pricing at any time without prior notice. However, confirmed orders will not be affected.
 

Accepted payment methods include:

• Credit/Debit Cards

• Bank Transfer (where applicable)

• Approved business accounts (on application)
   

5. Shipping & Delivery
 

Delivery times are estimates only and may vary depending on location, product availability, and transport conditions.

• Hazardous goods may require special handling and extended delivery times

• Customers must ensure accurate delivery information is provided

• Additional shipping charges may apply for remote or regional areas
   

6. Returns & Refunds
 

Please refer to our separate Return & Refund Policy.
 

7. Dangerous Goods & Compliance
 

Certain products sold by Western Solvents are classified as Dangerous Goods (DG) under Australian transport regulations.
 

By purchasing such products, you agree to:

• Comply with all DG handling and storage requirements

• Ensure trained personnel manage the products

• Accept responsibility for regulatory compliance after delivery
   

8. Limitation of Liability
 

To the maximum extent permitted by law:

• Western Solvents shall not be liable for any indirect, incidental, or consequential damages

• We are not responsible for loss of profits, business interruption, or damage resulting from product use or misuse

• Our liability is limited strictly to the replacement or refund of the purchased product
   

9. Warranties & Consumer Rights
 

Nothing in these Terms excludes, restricts, or modifies any rights under Australian Consumer Law.

Customers are entitled to consumer guarantees where applicable.
 

10. Intellectual Property
 

All content on this website, including branding, logos, product descriptions, images, and design elements, are the property of Western Solvents and may not be used without written permission.
 

11. Privacy

We are committed to protecting your privacy. Personal information is collected and used solely for order processing, customer support, and business communication.
 

12. Changes to Terms

Western Solvents reserves the right to update or modify these Terms & Conditions at any time. Updates will be published on this page.